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Privacy Policy

We are committed to protecting the privacy and security of our customers and website users. This Privacy Policy outlines the information we collect, how it is used, and the measures we take to protect it.

By using our website,  you agree to the terms of this Privacy Policy.

Information Collection and Use

We collect information that is necessary to process your flight request, provide customer service, and improve your experience on our website. This information may include your name, contact information, payment information, and travel preferences. We may also collect information about your use of our website, such as pages viewed and search queries


This will include the use of your geo location for the following purposes: accounting, billing and audit, credit or other payment verification, security, administrative and legal purposes, system testing, maintenance and development, customer relations.

Our website uses cookies to improve your experience and to understand how you interact with our site.

A cookie is a small text file stored on your device that contains information about your website preferences.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with our service providers to support our business operations, such as processing payment, conducting market research, and providing customer service. These service providers are contractually obligated to keep your information confidential and secure.

We may also share your information in response to legal requirements, such as a subpoena or court order, or to protect the safety, property, or rights of our company or others.

HelloJets may use your personal data for marketing and communication purposes. You may at any time opt out of receiving these marketing communications.

HelloJets will never allow a third party to use your personal data for marketing and communication purposes.

HelloJets employs tracking software for site traffic monitoring and business development purposes.

Security Measures

We take appropriate security measures to protect against unauthorized access to or alteration of your personal information. These measures include physical, electronic, and administrative safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will post the updated policy on our website and update the effective date. Your continued use of our website constitutes your agreement to the terms of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email or phone.


42-44 București-Ploiești Road, Băneasa Business & Technology Park,
Building A, Wing A1, 4th Floor, District 1, Bucharest, Romania

HelloJets SRL Data Privacy Notice for Shareholders and Ultimate Beneficiary Owners

This notice is addressed to individual shareholders, ultimate beneficiary owners, and officers or directors of corporate shareholders of HelloJets SRL. The company collects and processes personal data related to these individuals in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

The purpose of this notice is to inform you about the types of personal data that HelloJets processes, the reasons for processing it, and your related rights as a data subject.

Types of Personal Data Processed
Types of Personal Data Processed

Contact information such as name, title, home address, email address, telephone number(s), bank account details, and details of any videoconferencing platforms used (such as Teams, Skype, Zoom, etc.). Identity information including identity number, date of birth, a copy of an identity document (may include signature and image), and signature. Shareholder information such as the number of shares held and related notes or information as required by law and the structure of the shareholding. Communication data between you and the company, including minutes of board and general meetings (which may capture your voice and/or image), and related decisions. General meeting information used for registration, preparation of voting lists, and, where applicable, minutes of the meeting.

How we will use this personal data
The Purpose of Collecting and Processing Personal Data:

HelloJets collects and processes personal data for the following purposes: Managing your shareholder interest in the company. Verifying your identity and the validity of documents to keep the shareholder register updated. Complying with anti-money laundering and counter-terrorist financing regulations, as well as providing information for know-your-customer procedures at the request of third parties (such as banks or stock exchanges). Enabling you to exercise your rights as a shareholder in accordance with our Articles of Association and relevant laws. Communicating with you about shareholder-related information for legal, regulatory, and servicing purposes, including information on shareholder payments, resolutions, the annual report and accounts, notice of the Annual General Meeting, and any other relevant information related to your shareholding. Meeting our legal responsibilities, such as to tax authorities and law enforcement. Identifying, addressing, or resolving legal claims.

Legal Basis for Processing Personal Data
HelloJets processes personal data on the following legal grounds:

Compliance with the law. Management of your shareholder rights and our obligations to you as a shareholder in accordance with relevant laws. Our legitimate interest in ensuring that the services provided to you as a shareholder are well-managed and in compliance with applicable laws and regulations. Our legitimate interest in verifying your identity and the validity of your documents to protect our business and comply with relevant laws. Our legitimate interest in processing your personal data to respond to any complaints or challenges, and retaining the data if we reasonably believe there is a prospect of litigation.

How long do we keep your personal data?

We will only retain your personal data for as long as necessary to fulfill the purpose for which it was collected, or for as long as required by law. Once you are no longer a shareholder in the Company, your data will be deleted. However, some data may need to be stored for a longer period due to legal requirements such as company, securities, and tax laws. With whom do we share your personal data? Your personal data may be shared with third parties under the following circumstances: If required by law, regulation, or an official decision by a relevant authority. To fulfill our legal obligations. At your request. With our service providers and agents, including their sub-contractors. With your authorized advisers or anyone else you have given us permission to receive information on your behalf. The legal authorities. After a restructuring, sale, or acquisition of a company, as long as the information is used for the same purpose it was originally collected for. Any person or entity to whom we transfer or delegate our rights or obligations under an agreement with you (e.g., transfer of the management of our shareholder register to another service provider).

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